We take care of your hosting needs so that you can focus on what’s important, growing your business.
Exceptional Customer Service Ethic
Unbeatable customer service is our motto! This is our promise. NetSource goes the extra mile for our customers. Having a provider that stands behind its customers offers a value that is hard to measure – it’s priceless. When you experience it, you’ll understand. And this ethic is proven by years of no Better Business Bureau complaints, an A+ BBB rating, and a continuing customer satisfaction rating of 98%.
Oh, and people answer our phones, not machines.
Our devoted support team includes system administrators with extensive knowledge on both the Windows and Linux environments, and is available to assist you 24/7/365. We provide special attention to every customer request, and always follow up to make sure our work has met the need of a customer.
Additionally, our customer service routinely scores a satisfaction rating of 98%. This has played a major role in helping NetSource grow into a mature hosting company, devoted to helping businesses succeed.
Our SSAE16 Type 2 fully redundant datacenter follows some of the highest standards in datacenter construction (ANSI-TIA 942).
- Multiple physical points of entry for fiber entrances, utilizing 10 Gb fiber connections for the high bandwidth requirements
- Fully redundant uninterruptible power systems (UPS) with hospital grade diesel backup generators
- Redundant HVAC systems
- Dual fire protection systems
- Multiple layers of physical security to keep your hardware secure
In addition, our clients note how clean and professional our center is maintained, and we take great pride in these observations. Contact us today to book a tour!
NetSource’s primary datacenter is conveniently located 31 miles outside of downtown Chicago in Naperville, Illinois. This extremely stable location provides many benefits to our clients:
- Avoid rush hour traffic into the city
- Great for a disaster recovery location
- Perfect distance away for businesses located in the city who want a redundant solution for their in-house equipment
- Parking lot is steps away from the datacenter, unlike many downtown centers that require paid parking and often a hike
NetSource offers enterprise-level hosting services at an affordable price. Our customers receive more value per dollar spent than any other local hosting provider. We work directly with each customer in order to mold the perfect solution for them at a price they can afford.
Here at NetSource we specialize in crafting custom hosting solutions that fit each individual company’s needs. No two solutions are the same! In addition, with a wide range of service options we offer the flexibility for you to scale as your business grows. With NetSource, you have a partner for life.